Last updated 19 October 2026
In short: thirty days, no questions asked, and you keep the files. One email is all it takes.
If the guides are not right for you, email us within 30 days of your purchase and we will refund the full amount you paid. We will not ask you to justify it, fill in a form, or prove you tried the programme. We would rather you had your money back than own something you are not using.
You keep the PDF files. We have no way to retrieve a download and no interest in trying.
You can also request the refund directly from the receipt email Gumroad sent you.
We action refund requests within two business days. Once actioned, Gumroad returns the money to your original payment method. Your bank or card issuer then takes its own time to post it — usually 5 to 10 business days, occasionally longer for international cards. The delay at that stage is the bank's, not ours. You will receive a confirmation from Gumroad when the refund is issued.
The guarantee runs for 30 days from purchase. After that we are not obliged to refund, but if something has gone genuinely wrong — you were charged twice, you never received the files, you bought the wrong volume — email us anyway and we will put it right. These cases are not covered by a deadline.
If you bought Volume I or Volume II and then want the Complete System, you do not need a refund. Forward us your original receipt and we will credit what you paid against the bundle price, so you only pay the difference.
If you were charged twice for the same product, or your download link never arrived or has stopped working, email us and we will refund the duplicate or re-send the files the same day. Check your spam folder first — the delivery email occasionally lands there.
Gumroad, Inc. processes payments for these products as merchant of record, so the charge on your statement and the refund both come from Gumroad. Any sales tax or VAT Gumroad collected at checkout is refunded along with the purchase price.